I interviewed leading hotel groups during the pandemic to find out all about the new safety measures that fundamentally changed the guest experience – from electrostatic sprayers to redesigned buffets and contactless technologies. This was published in the July/August 2021 issue of Business Traveller.
This feature led me to win Features Journalist of the Year 2021 – Accommodation at the BTJA’s (Business Travel Journalism Awards).
Spill the Beans 